Shipping Policy
Customs Fees, Duties & Taxes
We currently only ship to addresses within the United States. As of the moment, we do not cater to international orders. Orders placed with shipping addresses outside of the US will be canceled and refunded.
Important Information
To ensure smooth delivery, please provide the correct and complete delivery address for each transaction. The delivery charge may vary based on the customer's location. While we strive to deliver within the agreed-upon timeframe, we cannot guarantee that all orders will be delivered within the presented time frame. Please note that national, seasonal, and declared holidays may affect the duration of your package's shipping.
Liabilities and Losses
We would like to inform you that we are not liable for any losses, liabilities, costs, damages, charges, or expenses that may arise during the delivery process. This includes any issues or incidents from the moment the items are picked up from our warehouse until the time of delivery to your doorstep.
Tracking Your Order
Upon the completion of your purchase, you will receive a Shipping and Delivery Status Confirmation email. This email will contain a tracking number that you can use to monitor the progress of your order. Simply visit the Order Tracker page link in the email we will provide and enter the tracking number to check the whereabouts of your package. If your order does not arrive within the indicated time frame, please feel free to contact us for assistance and further information.
We strive to provide a seamless shipping experience and ensure your satisfaction with our delivery services. Should you have any further questions or concerns, please do not hesitate to reach out to our team via support@modestalife.com.